Our resources are made available throughout the life cycle of the industrial control panel, including
initial planning, ordering, installation, commissioning, operation, maintenance, updates, migration,
decommissioning, and recycling. We offer different technical support options. Pricing of the support
options is disclosed with the initial quotation. Each client selects the service options that
better suit their needs.
Planning and ordering
The technical and administrative information is made available online, any questions are answered
via email and, if required, a site visit may be arranged.
Draft copy of system electrical schematics may be prepared to clarify and confirm concepts
Product specific technical details
Products user manuals
Application electrical schematics - Draft Copy
part number generation
Price calculation and lead time
Installation & Commissioning
During installation, the Industrial control panel(s), and Junction box(es)are placed in their
location, cable ways are layed in place, and field devices are installed in the machine or process and
interconnected to the control system.
The commissioning crews are tasked with following a protocol to confirm that meassured parameters
are according to specifications; in a nutshell, confirmation that input and output field devices
are operational and control loops are individually adjusted.
Customized electrical schematics
Instructions for crews
Hardware commissioning assistance
Site acceptance test protocol
Operation, maintenace, and updates
During operation several activities are interleaved over a long period of time, 15 or more years,
The purpose is to keep production running with no downtime due to the control system.
Periodic updates are typical, including security updates as well as firmware updates. This is
no longer optional as more and more components are conneceted via internet.
New features can be added to the application, after the system is operating.
PLC/communications security updates
PLC/HMI application software updates
PLC/HMI software custom revisions
Schedulled maintenance service agreements
On Call service agreementHardware maintenance
Remote diagnostic services
Planning to replace parts inside the industrial control panel, or the control panel itself, must
be completed long before the components are declared obsolete
This process is called migration, as it implies the use of different hardware and software
platforms. Required services may include:
Electrical schematics revision
Hardware upgrade to newer platform
Hardware upgrade to different manufacturer's platform
PLC and HMI Software adaptation to the new platform
Use of PLC/HMI software new features on the application
Decommissioning and recycling
We can advise on the correct procedure to disconnect and also recycle the internal components
of the industrial control panel